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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diana Paulin

June 2, 2025

5  out of  5
rating by Diana Paulin
"Everyone was really nice. Everything was explained well and went smoothly."
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Reynaldo Cazares

May 30, 2025

5  out of  5
rating by Reynaldo Cazares
"Daniela @ Statefarm is so Awesome!!! Always willing to drop what she is doing and help:) The team is very prudent and always on point across the board! I HIGHLY recommend them for all things INSURANCE...They have been insuring my family and I for the past 10 years :):):)"
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Jasmine Rivera

May 30, 2025

5  out of  5
rating by Jasmine Rivera
"I cant complain about the service my husband and i have received these past few years with State farm. We've had one of the best agents Daniela, always help answer our questions. Thank you for all that you and your staff do!"
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stdixp14

May 24, 2025

5  out of  5
rating by stdixp14
"Can’t say enough about the customer service and fair pricing I have received at Luis Rivera Statefarm. In particular, Daniela has gone above and beyond to ensure all of my needs from home, to rental, to multiple vehicles lines, as well as business surety bonds were met. If you are looking for a place to insure you, come here."
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Duvi Serrano

May 21, 2025

5  out of  5
rating by Duvi Serrano
"Muy agradecido con el equipo de trabajo i principal mente con daniela muy agradable su atención 👍 siempre feliz con mi seguro"
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Musica Urbana Mexico Y el Mundo

May 16, 2025

5  out of  5
rating by Musica Urbana Mexico Y el Mundo
"Excelente servicio por parte de Natalia ,"
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Nelson Alvarez Garcia

May 14, 2025

5  out of  5
rating by Nelson Alvarez Garcia
"Una exelente atención te resuelven cualquier problema que tengas al momento me siento muy contento con mi seguro de auto con ellos. lo recomiendo 💯 por 💯"
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Isabel Araujo

May 13, 2025

5  out of  5
rating by Isabel Araujo
"Excellent service. Natalia is incredibly helpful, always willing to assist and answer any questions with patience and kindness. It’s a pleasure to work with someone so professional and dedicated."
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Jonathan Simental

April 11, 2025

5  out of  5
rating by Jonathan Simental
"State Farm demonstrates reliability and efficiency, making each interaction smooth and satisfactory especially Daniela!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Izzy DePlaza

April 10, 2025

5  out of  5
rating by Izzy DePlaza
"I’ve had a fantastic experience with Natalia at Lewis Rivera’s State Farm office! As a team member, her communication is excellent, and she always ensures everything is handled promptly. Natalia has helped me find the best rates and coverage I need. Highly recommend her and the team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ethan Wright

April 3, 2025

5  out of  5
rating by Ethan Wright
"Natalia was very helpful with getting me a quote"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yesenia Silva

March 28, 2025

5  out of  5
rating by Yesenia Silva
"Always fast and simple the customer service is phenomenal."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Veronica Lozano

March 25, 2025

5  out of  5
rating by Veronica Lozano
"Thank you Daniela You do your work very professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Grace Sanchez

March 21, 2025

5  out of  5
rating by Grace Sanchez
"Natalia was amazing and made initiating business with this agent such a great experience. She was very thorough and had such a great attitude with my mother in law and extremely patient!!! Thank you Natalia and will definitely be referring you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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efren alfaro

March 21, 2025

5  out of  5
rating by efren alfaro
"Daniela’s the best insurance agent. She answers all my questions and gives me the best prices out there Highly recommend and she always looking for a. way to save me money"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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arretha Hightower

March 20, 2025

5  out of  5
rating by arretha Hightower
"Daniella has been the best and still is. For years even up until now this office help me thru alot on my journey with being insured in multiple areas. Thank you so much Daniella, always so patient and kind and very informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melissa Morales

March 19, 2025

5  out of  5
rating by Melissa Morales
"I’ve had an outstanding experience with Luis Rivera- State Farm Insurance Agent. From the moment I reached out, their team was incredibly helpful, professional, and patient in guiding me through the insurance options available. They took the time to explain everything clearly, making sure I understood all my choices. The claims process was smooth and efficient, and I felt supported throughout. I truly appreciate the great customer service and the peace of mind they’ve provided. I highly recommend them to anyone looking for reliable, friendly, and trustworthy insurance services!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Galilea Hernandez

March 3, 2025

5  out of  5
rating by Galilea Hernandez
"Daniela helped me sign up with a car insurance policy and made it sooo easy!! She gave me absolutely wonderful service and was very patient and kind with me. Absolutely recommend to anyone. Give the woman a raise!!"
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Maria Quintero

January 20, 2025

5  out of  5
rating by Maria Quintero
"Súper buena atención!!! Responden a todas tus dudas!!"
We responded:
"¡Nos sentimos honrados por sus comentarios positivos! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer para sus necesidades de seguro, ¡háganoslo saber!"
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Usman Jamil

December 24, 2024

5  out of  5
rating by Usman Jamil
"A wonderful experience working with Daniela, for my car insurance requirements. Highly appreciated and recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Miguel Capote

December 17, 2024

5  out of  5
rating by Miguel Capote
"Muy buena atención la mejor del mundo se los garantiso es como llegar a tu otra casa es desir te sientes en casa me super encanto el trato bendiciones y ojala y vean este comentario para que esten en buenas manos saludos"
We responded:
"Muchas Gracias por tomarse el tiempo de compartir sus pensamientos. Estamos contentos de su satisfaccion con el servicio en nuestra oficina. Estamos aqui para servirle!. "
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George Elijah

December 13, 2024

5  out of  5
rating by George Elijah
"STATE FARM: Excellent Job, Request for Daniella West Dallas Branch, Texas Promotion: I wish to bring to the attention of the management and leadership of State Farm West Dallas Branch, Texas that Ms. DANIELLA, your Office Manager, is ONE outstanding, most prominent employee in your company who daily goes over and beyond by multi-tasking; full of smiles and laughter solving customers' various Rental Property Insurance, Auto Insurance and Life Insurance challenges. DANIELLA is highly experienced to such an extent that almost every customers who walk in through the door 🚪 to State Farm or calls State Farm by phone or email would want their needs met quicker, faster without any delays and understanding to be attended to by this hardworking lady. As a customer with this State Farm Branch for almost 10 years, I am using this medium to request the State Farm Management to PROMOTE Ms. Daniella AS A BRANCH MANAGER OR REGIONAL MANAGER WITH PAY INCREASE because she fully deserves it. By State Farm promoting her, this makes all the customers happy 😁 meaning the State Farm Management are positively receptive to feedback from customers. Are you a new customer in search of a reliable Auto Insurance, Rental Property Insurance or Life Insurance, visit this West Dallas Branch office of State Farm or 🤙 📞 call their office and ask to speak directly with Ms. DANIELLA. The issues will be resolved ASAP. Thank you STATE FARM for providing the Best Employee of the Year 2024/2025 in Ms. DANIELLA"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sany Hernández

December 11, 2024

5  out of  5
rating by Sany Hernández
"Amigos los invito a ser parte de Stare Farm, hasta ahora eh tenido un excelente servicio. Gracias 🙏❤️"
We responded:
"Muchas Gracias por tomarse el tiempo de compartir sus pensamientos. Estamos contentos de su satisfaccion con el servicio en nuestra oficina. Estamos aqui para servirle!. "
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Abraham Mendez

December 4, 2024

5  out of  5
rating by Abraham Mendez
"I had an excellent experience working with Daniela for my Auto and Fire insurance needs. She was always incredibly responsive, punctual, and thorough in providing detailed explanations of the policies, ensuring I fully understood my options. Her professionalism and dedication gave me great confidence, and I felt very well-insured with her office. While circumstances required me to make a change, I hope to move back to her office in the future. Highly recommend Daniela for anyone looking for outstanding service and support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Arbogast

November 21, 2024

5  out of  5
rating by Joseph Arbogast
"Daniela spoke with me several months ago while developing options for my daughter’s auto policy. She was thorough and very thoughtful in looking into several scenarios that would suit my daughter’s needs. And, today my daughter worked with Daniela and purchased her policy. Daniela was really great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"