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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

nellygonza2012

September 20, 2023

5  out of  5 rating by nellygonza2012
"Great customer service!! Anytime we need or have a question they are there to help. Daniela has been a great help. Thank y’all!!"

Arny Leon

August 29, 2023

5  out of  5 rating by Arny Leon
"Natalia is an exceptional insurance agent. Her deep knowledge, prompt communication, and personalized approach made my insurance experience seamless and stress-free. I highly recommend her services.""

Astrid R

August 25, 2023

5  out of  5 rating by Astrid R
"Ever since I received my first quote, the service at this Agency has been amazing! I have had so many changes in my policy, a claim and even some arrangements and I have yet to even travel to the agency because Maria and Daniel have been excellent in every aspect. I have referred my family and friends because that's how much I appreciate the service, honesty and the rates!"

Myshundre Davis

August 18, 2023

5  out of  5 rating by Myshundre Davis
"Luis Rivera Office at State Farm is awesome. I don't care how many times I call the ladies in that office they are always willing and supportive in helping me. I have been with this Office a very long time. Customer service is great, they are here service and if it is something that they need to check on for you it does not take them week's to get back to you. Thank you Luis Rivera office and ladies for everything ❤️. I haven't forgotten Luis because when he is there he is on point as well."

Erica Small

August 17, 2023

5  out of  5 rating by Erica Small
"Always friendly and GREAT customer service."

Aaron Mac

August 15, 2023

5  out of  5 rating by Aaron Mac
"Daniela has always been excellent and answers all questions promptly and accurately; follows up with you asap. I've asked her to be creative and keep the premium costs down and she always finds something that helps out! Very satisfied with this office!"

DANHUI LIU

July 21, 2023

5  out of  5 rating by DANHUI LIU
"professional and patient!"

Daisy Mendez

June 14, 2023

5  out of  5 rating by Daisy Mendez
"If I could give this place more than 5 stars I would. Ms. Daniela is very patient and very detail oriented. This office has been taking care of my insurance for years and service never changes. I'm going to be honest I tried changing but the customer service Daniela provides is unbeatable. Thank you!"

Celestin Habimana

May 18, 2023

1  out of  5 rating by Celestin Habimana
"I was shopping home owner insurance and They suggested me that if I add my car insurance that I can save money. After telling that I will be paying $195 per month for my two cars , I like it because I was paying$ 213 with Alinsco .They told me that if also I choose to connect their drive safe tool , I will save little bit more. They sent me the tools , but I chose not to use them and after They sent me a message telling me that my policy was changed for not to use their tool. Crazy people ,why They changed my policy for something that was not included in a policy. Now I regret loosing my previous car insurance for $213and now They are asking me pay $212 ."

Gonzalo Rosas

April 26, 2023

5  out of  5 rating by Gonzalo Rosas
"I would recommend this agency and specifically Daniela Villanueva. The attention to detail they have, and the support they gave me throughout the process of my total loss. Then getting a new car and adding it on. I really appreciate them and the staff. Would recommend 100% them to anyone!"

Roxy Love's Beauty

April 20, 2023

5  out of  5 rating by Roxy Love's Beauty
"Before joining the State Farm family i got quoted with Farmers Insurance and it was too high for me unfortunately and then a friend referred me to Daniela who works with luis and she was extremely nice and patient with my questions she was able to get me a good rate and save me money. I think i bug daniela every 3 months and she is always nice and very helpful and upon my renewal my insurance went down!!!! Im so glad i was able to have such a great agent that helped me save money and gave me better coverage! Thank you"

Khawar H.

April 17, 2023

5  out of  5 rating by Khawar H.
"“The only reason is the honest, sincere, and customer focus services provided by Ms. Daniela Villanueva, Office Manager and Luis Rivera (320 Singleton Blvd Ste 120 Dallas, Texas 75212). Daniela helped us truly in-understanding each aspect of house insurance and auto. We being as first-time customer of State-Farm just because of her due intelligence support, time, and sincere guidelines.”"

Parker

February 16, 2023

5  out of  5 rating by Parker
"Top-notch customer service. Go with State Farm!"

Annika Munkel

November 3, 2022

5  out of  5 rating by Annika Munkel
"I've been a customer with State Farm for renters and auto insurance for six years and have not been disappointed. The team is incredible responsive and has always kind, no matter the situation, especially Daniela."

Elizabeth Rodriguez

October 14, 2022

5  out of  5 rating by Elizabeth Rodriguez
"If I’d recommend any insurance company , it will be definitely State Farm on singleton Blvd. Maria is the agent that got me all setup for my insurance and she’s taken care of me. Unfortunately , on a claims incident , that literally just happened days after getting insurance with her. She has answered all my questions and concerns and will definitely make you feel at ease. If she doesn’t have an answer right away, she will search for it and reach out to you with the best of her knowledge and experience. Has made my life just a little bit easier."

Raul Rosario

October 3, 2022

1  out of  5 rating by Raul Rosario
"I love State Farm. I have been with them for over ten years, but this agent sucks! I made multiple requests for him to call, and he never had to call me back! I just transferred to another agent cause this place is disorganized and unreliable"

Maria Guerrero

July 15, 2022

5  out of  5 rating by Maria Guerrero
"Great service . Thank you Daniela"

Esmi Castro

April 29, 2022

5  out of  5 rating by Esmi Castro
"I've only been with this Insurance company for a month. But I can say I've recieved good Customer Service from two Rep's (Maria & Daniela). And as by far have gone above and beyond to help me in certain situations. Kudos to State Farm ✌"

Danae Bass

February 18, 2022

5  out of  5 rating by Danae Bass
"The team was so helpful in quickly answering my questions and working closely on my claim to ensure I was treated fairly. I felt like they had my back. Huge thanks to Daniela!"

Mario L

February 11, 2022

5  out of  5 rating by Mario L
"Great service from Daniela, fast response and very informative. My go to for all my insurance needs."

KARYS MORENO

February 2, 2022

5  out of  5 rating by KARYS MORENO
"(Translated by Google) Daniela my insurance gürü she is the best. I can not thank her enough for her help and support! Very efficient and professional, I had to change one car for another just with a text and in 15 minutes I already had the new cards in hand. Thank you so much you are the best! (Original) Daniela my insurance gürü she is the best. I can not thank her enough for her help and support! Muy eficiente y profesional tuve q cambiar un carro por otro solo con un texto y en 15 min ya tenia las nuevas tarjetas en mano. Thank you so much you are the best!"

Sha'Hara D. Day

October 1, 2021

5  out of  5 rating by Sha'Hara D. Day
"I had called and spoke with Yessica and she was nothing less than amazing. I am really appreciative of her."

Sonia Olivas

August 28, 2021

5  out of  5 rating by Sonia Olivas
"Yessica Beltran is very professional and helpful.she’s also very knowledgeable and honest about what is best for you, highly recommend her for all you’re insurance needs."

Estef Delgado

August 27, 2021

5  out of  5 rating by Estef Delgado
"The staff here is great. Yessica has been there for a long time. She’s the best. Great and professional."

Gladys Barboza

August 27, 2021

5  out of  5 rating by Gladys Barboza
"Yessica Beltrán has always been so helpful and kind. She's very professional and willing to go above and beyond to assist with any of my needs. I’ve never had issues with my claims and they are resolved within a timely manner"