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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Lozano

March 25, 2025

5  out of  5
rating by Veronica Lozano
"Thank you Daniela You do your work very professional."
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Grace Sanchez

March 21, 2025

5  out of  5
rating by Grace Sanchez
"Natalia was amazing and made initiating business with this agent such a great experience. She was very thorough and had such a great attitude with my mother in law and extremely patient!!! Thank you Natalia and will definitely be referring you."
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efren alfaro

March 21, 2025

5  out of  5
rating by efren alfaro
"Daniela’s the best insurance agent. She answers all my questions and gives me the best prices out there Highly recommend and she always looking for a. way to save me money"
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arretha Hightower

March 20, 2025

5  out of  5
rating by arretha Hightower
"Daniella has been the best and still is. For years even up until now this office help me thru alot on my journey with being insured in multiple areas. Thank you so much Daniella, always so patient and kind and very informative."
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Melissa Morales

March 19, 2025

5  out of  5
rating by Melissa Morales
"I’ve had an outstanding experience with Luis Rivera- State Farm Insurance Agent. From the moment I reached out, their team was incredibly helpful, professional, and patient in guiding me through the insurance options available. They took the time to explain everything clearly, making sure I understood all my choices. The claims process was smooth and efficient, and I felt supported throughout. I truly appreciate the great customer service and the peace of mind they’ve provided. I highly recommend them to anyone looking for reliable, friendly, and trustworthy insurance services!"
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Galilea Hernandez

March 3, 2025

5  out of  5
rating by Galilea Hernandez
"Daniela helped me sign up with a car insurance policy and made it sooo easy!! She gave me absolutely wonderful service and was very patient and kind with me. Absolutely recommend to anyone. Give the woman a raise!!"
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Jonathan Simental

February 11, 2025

5  out of  5
rating by Jonathan Simental
"Always a great experience! They get my issues resolved any time"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maria Quintero

January 20, 2025

5  out of  5
rating by Maria Quintero
"Súper buena atención!!! Responden a todas tus dudas!!"
We responded:
"¡Nos sentimos honrados por sus comentarios positivos! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer para sus necesidades de seguro, ¡háganoslo saber!"
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Usman Jamil

December 24, 2024

5  out of  5
rating by Usman Jamil
"A wonderful experience working with Daniela, for my car insurance requirements. Highly appreciated and recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Miguel Capote

December 17, 2024

5  out of  5
rating by Miguel Capote
"Muy buena atención la mejor del mundo se los garantiso es como llegar a tu otra casa es desir te sientes en casa me super encanto el trato bendiciones y ojala y vean este comentario para que esten en buenas manos saludos"
We responded:
"Muchas Gracias por tomarse el tiempo de compartir sus pensamientos. Estamos contentos de su satisfaccion con el servicio en nuestra oficina. Estamos aqui para servirle!. "
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George Elijah

December 13, 2024

5  out of  5
rating by George Elijah
"STATE FARM: Excellent Job, Request for Daniella West Dallas Branch, Texas Promotion: I wish to bring to the attention of the management and leadership of State Farm West Dallas Branch, Texas that Ms. DANIELLA, your Office Manager, is ONE outstanding, most prominent employee in your company who daily goes over and beyond by multi-tasking; full of smiles and laughter solving customers' various Rental Property Insurance, Auto Insurance and Life Insurance challenges. DANIELLA is highly experienced to such an extent that almost every customers who walk in through the door 🚪 to State Farm or calls State Farm by phone or email would want their needs met quicker, faster without any delays and understanding to be attended to by this hardworking lady. As a customer with this State Farm Branch for almost 10 years, I am using this medium to request the State Farm Management to PROMOTE Ms. Daniella AS A BRANCH MANAGER OR REGIONAL MANAGER WITH PAY INCREASE because she fully deserves it. By State Farm promoting her, this makes all the customers happy 😁 meaning the State Farm Management are positively receptive to feedback from customers. Are you a new customer in search of a reliable Auto Insurance, Rental Property Insurance or Life Insurance, visit this West Dallas Branch office of State Farm or 🤙 📞 call their office and ask to speak directly with Ms. DANIELLA. The issues will be resolved ASAP. Thank you STATE FARM for providing the Best Employee of the Year 2024/2025 in Ms. DANIELLA"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sany Hernández

December 11, 2024

5  out of  5
rating by Sany Hernández
"Amigos los invito a ser parte de Stare Farm, hasta ahora eh tenido un excelente servicio. Gracias 🙏❤️"
We responded:
"Muchas Gracias por tomarse el tiempo de compartir sus pensamientos. Estamos contentos de su satisfaccion con el servicio en nuestra oficina. Estamos aqui para servirle!. "
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Abraham Mendez

December 4, 2024

5  out of  5
rating by Abraham Mendez
"I had an excellent experience working with Daniela for my Auto and Fire insurance needs. She was always incredibly responsive, punctual, and thorough in providing detailed explanations of the policies, ensuring I fully understood my options. Her professionalism and dedication gave me great confidence, and I felt very well-insured with her office. While circumstances required me to make a change, I hope to move back to her office in the future. Highly recommend Daniela for anyone looking for outstanding service and support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Arbogast

November 21, 2024

5  out of  5
rating by Joseph Arbogast
"Daniela spoke with me several months ago while developing options for my daughter’s auto policy. She was thorough and very thoughtful in looking into several scenarios that would suit my daughter’s needs. And, today my daughter worked with Daniela and purchased her policy. Daniela was really great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samir Brito

November 4, 2024

5  out of  5
rating by Samir Brito
"My insurance advisor is the greatest I ever have. Her name is Maria and she is always there to assist me in anything I need or in case I have any questions. This place is 100% recommended if you are looking for a new insurance policy for your car or house."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alyza Amador

October 3, 2024

5  out of  5
rating by Alyza Amador
"Great service, offered the best possible options, and an easy process all around !"
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Henry Bonilla

September 12, 2024

5  out of  5
rating by Henry Bonilla
"Maria Morales was amazing! Great help and explained everything I needed to know about the insurance I needed. I recommend coming here to her for any questions you have."
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Raquel Alashoor

September 11, 2024

5  out of  5
rating by Raquel Alashoor
"The ladies, in particular Daniela, at Luis Rivera's State Farm office are great! They are very helpful, patient and prompt when asking them for help both on my auto/home insurance policies..."
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Elena Rivas

September 7, 2024

5  out of  5
rating by Elena Rivas
"I been with this Agent a year now. Natalia is my account manager and she’s been helping me since the beginning, I just got my renewal and Natalia helped me to find options and discount to lower my rates. I really recommend her and the whole team 😊"
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Erendira Rivera

September 6, 2024

5  out of  5
rating by Erendira Rivera
"Daniela has been super helpfull always has time to touch back with me about any concerns i have regarding policy questions. Awsome people to work with i can see they appriciate all of their customers. Keep up the awsome works guys yall are really appriciated even if we dont show it."
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sebastian

September 4, 2024

5  out of  5
rating by sebastian
"Natalia was very helpful and made the process of getting coverage easy and smooth! Very much appreciated!"
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Francesca Olvera

August 27, 2024

5  out of  5
rating by Francesca Olvera
"I've been with them for over a decade. I've been through a lot and they've always helped me. Two presidential disasters and one car wreck that was a total loss and they are still by my side."
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Brenda Salinas

August 22, 2024

5  out of  5
rating by Brenda Salinas
"A big thank you to Natalia C for being kind to me and my family and ensuring that we receive the best service possible."
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Emily Godinez

August 20, 2024

5  out of  5
rating by Emily Godinez
"Maria Morales, This girl is the one who has always helped me with my vehicle insurance, she is incredible! She goes above and beyond to satisfy all my car insurance needs, she is a super sweet girl, very kind, very professional in her work, I appreciate that when I need to make any changes to my insurance policy she always responds immediately. She speaks Spanish so if you are looking for car insurance, I recommend her 100%. Call this agency and ask for her, she will help you with the entire process to get your car insurance the same day. Thank you! Maria, always help me."
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Andres Lovera

July 25, 2024

5  out of  5
rating by Andres Lovera
"Natalia did an amazing job, she helped me get through every process and made everything easier, truly recommend her"